Careers With CHCPBC

Working with us means fulfilling the mandate of CHCPBC to protect the public. We ensure that the health and care professionals that we regulate (audiologists, dietitians, hearing instrument practitioners, occupational therapists, opticians, optometrists, physical therapists, psychologists, and speech-language pathologists) have the competencies needed to practice and that they adhere to the standards needed for safe and ethical care.

We take a strong team-based approach to our work, encouraging open sharing of ideas. We strive for an inclusive and diverse work environment in which everyone feels welcome and engaged and strives to grow. We have a flexible work environment that includes hybrid/remote work and offer opportunities for professional development.

CHCPBC deeply values and celebrates diversity, understanding that it is not just about representation, but about the active inclusion, empowerment, and support of individuals with a wide range of skills, backgrounds, identities, and lived experiences. We acknowledge that diversity is essential to our success and resilience, and we strive to build an environment where every individual is recognized, respected, and provided with the space to thrive. We honour and actively support employees who identify with a broad spectrum of communities, including but not limited to, those who self-identify as First Nations, Metis, Inuit/Inuk, Black, racialized persons, 2SLGBTQIA+, gender diverse, disabled, and neurodivergent individuals.

Working with us means you can expect others to value and respect your lived and living experiences. To help foster an inclusive and healthy environment, our staff complete training sessions on:

• Indigenous specific racism and Indigenous cultural safety, humility and anti-racism,
• Barriers in the workplace for gender diverse people, including education on bullying, harassment, and microaggressions
• Anti-fat bias in the workplace
• Disability and neurodivergence in the workplace

Other training opportunities about Indigenous cultural safety, humility, and anti-racism as well as equity, diversity, and inclusion will be offered throughout your employment with CHCPBC.

We recognize that some people may experience barriers to participating in the hiring process. CHCPBC can provide you with accommodations to ensure you can take part in the selection process.

For all applicants we offer:

• Alternate interview attendance options (e.g., in person, telephone, Zoom, Teams depending on applicant preference)
• Applicant-led scheduling of interview (e.g., preferred time of day and day of week)
• Advance copy of interview questions and an outline of the interview structure
• Invitation to submit a cover letter (if applicable) as either an audio file, a video file, or a document, as preferred.
• Supportive interview protocols (for example, if an applicant does not know how much information to offer in response to a question, interviewers will let the applicant know when they have received enough information or when they need more.)
• Invitation to bring your own notes to any stage of the hiring process
• Breaks or additional time during the interview

If you need accommodations for any part of the application process that we have not included above, we encourage you to contact Norah Xu, Manager, Human Resources (norah.xu@chcpbc.org). All information in relation to accommodations is confidential and will not impact hiring decisions. We can offer other accommodations such as the ones listed below, but please let us know if there is anything else you need:

• Provision of a Sign Language interpreter
• Invitation to bring a trusted Elder or Knowledge Keeper to the interview
• Invitation to bring a trusted individual to the interview
• Advance meet and greet opportunity with the interviewers
• An in-person visit to the office to assess where you may be working if you’ve applied for a hybrid or in office role
• Designated liaison to support applicants in navigating an in-person interview

Role: Administrative Associate

Team: Investigations, Discipline & Monitoring

Category: Full-time employee

Work hours: 37.5 hours per week

Work arrangement: Hybrid in Vancouver office

Compensation range: $54,315 – $63,900 annually

About the role

The College of Health and Care Professionals of BC (CHCPBC) is seeking an Administrative Associate, Investigations, Discipline & Monitoring (IDM) who will support the IDM team by providing administrative and clerical assistance to ensure the smooth operation of the College’s complaints and discipline processes. This frontline position is tasked with a wide variety of administrative functions and complaint-related tasks, including reviewing, processing, and tracking complaints, and providing administrative support during Committee meetings. This role also supports other functions within the College and is a back-up for general administrative duties. Read the full position description (PDF).

About you

As an ideal candidate, you have strong customer service skills and excellent oral and written communication; experience working with member database software; you are tech savvy with excellent working knowledge of cloud computing systems and Microsoft Office suite; you maintain confidentiality and discretion of information received while performing work functions, and have other qualifications/skills.

If this sounds like you, and you are passionate about the meaningful work that professional regulators do to protect the public, we encourage you to apply to join the staff team at CHCPBC.

What we offer

CHCPBC provides competitive compensation, an attractive paid-time off package with annual vacation and personal days, and extended benefits that include health and dental care. We have a flexible work environment that includes hybrid/remote work and offer opportunities for professional development.

How to apply

Please send your CV and cover letter to careers@chcpbc.org.

We thank all applicants for their interest. Please note that only applicants selected for an interview will be contacted.

This posting is a summary only. Candidates are encouraged to read the full position description (PDF) that contains full details about the duties, responsibilities, and qualifications for this role.