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Complaint Form

Complaint Form

This form enables you to submit a complaint about a health professional regulated by CHCPBC. To verify the registration of a current CHCPBC registrant, see Licence Verification. If you have a concern about unauthorized practice or unauthorized use of a reserved title by a non-CHCPBC registrant, please do not use this form and instead email complaints@chcpbc.org.

CHCPBC will not receive any information until you have filled all mandatory fields below and clicked the “Submit” button. If you have a large amount of information that does not fit within this form, please email complaints@chcpbc.org.

Please note: CHCPBC is unable to accept anonymous complaints. CHCPBC is required by law to share a copy of your complaint, including your name, with the health professional. However, CHCPBC will not share your personal contact information (i.e., personal email address, phone number, and home address) with the health professional. For more information regarding CHCPBC’s collection and use of personal information submitted through the College website, please see our privacy policy.

If you have any questions about filling out the form and submitting a complaint, please email complaints@chcpbc.org or call CHCPBC at 604-742-6715.

"*" indicates required fields

Your Information

Are you submitting this complaint on behalf of someone else?
Does the Patient/Client consent to filing this complaint?
Address*
Note that there is a limit of 4,000 characters in the following three sections: Complaint Details, Witness Information, and Additional Contact Information. If you would like to provide additional information, you may do so by uploading files (up to a total of 5MB for all files) by using the File Upload function at the bottom of this form or emailing CHCPBC: complaints@chcpbc.org
Describe the incident(s) that caused your concern(s) about the health professional’s conduct or competence, including when and where the incident(s) occurred. If there is any physical evidence related to your complaint, please indicate that in the Complaint Details section, and save the evidence. CHCPBC will contact you with guidance on how to share the evidence with an investigator.
Do you have any additional witness information to provide as part of this complaint?
Do you have any additional contact information to provide as part of this complaint?

HEALTH PROFESSIONAL YOU ARE SUBMITTING A COMPLAINT ABOUT

This form enables you to submit a complaint about a health professional regulated by CHCPBC. To verify the registration of a current CHCPBC registrant, see Licence Verification.
Privacy Consent*

Please note: CHCPBC is unable to accept anonymous complaints. CHCPBC is required by law to share a copy of your complaint, including your name, with the health professional. However, CHCPBC will not share your personal contact information (i.e., personal email address, phone number, and home address) with the health professional. For more information regarding CHCPBC’s collection and use of personal information submitted through the College website, please see our privacy policy.

Accepted file types: pdf, Max. file size: 5 MB.
This field is for validation purposes and should be left unchanged.
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Territorial Acknowledgement

The offices of the College of Health and Care Professionals of British Columbia are located on the ancestral and unceded territories of the Coast Salish Peoples — specifically, the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations — the lək̓ʷəŋən (Lekwungen) Peoples — represented today by the Songhees and xʷsepsəm (Esquimalt) Nations — and the WSÁNEĆ (Saanich) Peoples — including the BOḰEĆEN (Pauquachin), SȾÁ,UTW̱ (Tsawout), W̱JOȽEȽP (Tsartlip), and W̱SÍḴEM (Tseycum) Nations.  

As the College regulates the practice of multiple health-care professions across what is now commonly referred to as British Columbia, we acknowledge and honour all First Nations territories across these lands. 

We are conscious of the privilege we hold that allows us to carry out our important work on these territories, where the First Peoples have maintained a special relationship with the lands and waters for thousands of years — since time immemorial — and where this relationship continues today. 

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