PROFESSIONAL & QUALITY PRACTICE PROGRAM
PQPP Frequently Asked Questions
PQPP development
Why is CHCPBC developing a new Professional & Quality Practice Program (PQPP)?
With the April 1, 2026 implementation of the Health Professions and Occupations Act (HPOA), CHCPBC will develop a modernized and unified PQPP. The program will support quality practice of more than 16,000 health and care professionals in nine professions regulated by CHCPBC and be consistent with the HPOA. Additionally, we’ve heard from many health professionals who have expressed a need for greater consistency in how professions are regulated at CHCPBC. The PQPP is aligned with current evidence and best practices and is one example of CHCPBC’s harmonization of programs and processes across the nine professions.
What is informing the design of the new PQPP?
CHCPBC began exploring a new approach to the Quality Assurance Program (QAP) in February 2025. CHCPBC commissioned the Ideas and Design Report (PDF) to gather information and input about the state of QA programs across the nine professions and to provide recommendations for the design of a new evidence-based QA program that is consistent across the professions. Profession-specific input was critical to the development of the report, with licensees from all nine professions and members of the Quality Assurance Committee consulted to validate and provide feedback. The QAPs carried over from the legacy colleges served an important purpose as well, as insights gleaned from these programs helped to guide the development of a modernized and unified program.
In June 2025, the CHCPBC Board approved in principle the report, which contains detailed evidence to inform the design, development, and implementation of the new PQPP.
What are the components of the new PQPP?
The PQPP will have three components: Continuing Professional Development (CPD) Annual Touchpoints (to be completed by all licensees), Practice Support and Resources (optional for licensees and available year-round), and Quality Assurance Assessments (for a selection of licensees only).
Why are continuing education hours no longer mandatory?
Continuing Professional Development (CPD) is important in ensuring that licensees’ knowledge, skills, and abilities remain current. However, quantifying continuing education by setting a number of hours or credits of what is required is not supported by the literature on QA. With the PQPP, licensees have the choice to select the type and number of learning activities that they view as supporting them to maintain and enhance their performance and patient care outcomes.
Getting started
When can I start the PQPP?
In late 2025 and early 2026, licensees were invited to participate in optional transition activities: reviewing the new Standards, and consulting on the Guided Self-Reports. Licensees are not required to complete any PQPP activities until they are officially launched, in fall 2026.
What will my new cycle be?
All licensees will be on an annual cycle. The CPD Annual Touchpoints need to be completed online between October 1 and November 30 each year, starting in 2026, and will be a condition of licensure renewal the following spring.
Should I still attend continuing professional development courses throughout the year?
Yes. CHCPBC acknowledges the importance of professional development undertaken by health professionals as one tool to maintain skills and support the delivery of safe care. Licensees are strongly encouraged to complete professional development that is focused on preventing patient/client harm and maintaining performance on an ongoing basis.
While reporting of your professional development activities will occur every October 1 to November 30, professional development itself is continuous.
Will resources be available to help me meet program requirements?
Yes, once testing of the new program has been completed, resources will be created and made available.
CPD Annual Touchpoints
Standards Review
When should I complete the Standards Review?
The Standards Review will be available in your online PQPP portal starting in September each year, until the end of November.
Do I get to choose which standards to review for this activity?
No, the college will assign three to four specific standards for review each year.
Standards Quiz
When should I complete the Standards Quiz?
The Standards Quiz should be completed after the Standards Review and will be available for completion in your online PQPP portal between October 1 and November 30 each year.
Do I have to study or prepare for the Standards Quiz?
The Standards Quiz will be based on the same standards assigned for the Standards Review. Other than reviewing the standards, there is no other preparation needed for the Standards Quiz.
Guided Self-Report
What is the Inventory of Risks and Protective Factors?
Through a series of guided reflective questions, you will be asked to think about your own potential risks as a health professional, and to identify any relevant protective factors in place. This confidential inventory is for your own personal use and will help guide you in planning future learning activities.
What will I need to submit for the Inventory of Learning?
Through a series of guided questions, you will describe the learning activities you completed for the year, including the dates of completion, how long they took to complete, the type or format of the activities, and how they support you in meeting practice standards. You will also be asked to outline your learning plans for the coming year, including an estimate of the type and number of learning activities you intend to complete.
This inventory will help you reflect on how your professional development is linked to knowledge gaps, interests, and patient outcomes.
Are there specific learning activities I need to complete each year?
No, you will choose your own professional development activities. You are encouraged to focus on learning that will maintain your performance and support the delivery of safe care.
Do my learning activities need to be aligned with the specific standards covered in the Standards Review for that year?
No, your chosen learning activities do not need to align with the standards in the Standards Review. The activities should be aligned with your own needs, interests, and practice context.
How many learning activities will I need to complete during the year?
A specific number of activities is not mandated under the new program. You will report on your activities annually and be asked how they support you to maintain a safe, ethical, and competent practice.
Will the CPD Annual Touchpoints accommodate non-clinical roles as well?
Your learning activities should reflect your practice needs, risk, and context to ensure competent, safe, and ethical practice. We recognize that this may mean different types of activities being completed for each professional as they evolve in their career. It is the responsibility of the professional to ensure practice readiness in the context of the role and services they deliver.
Completion of CPD Annual Touchpoints
How long will it take me to complete all of the CPD Annual Touchpoints (Standards Review, Standards Quiz, Inventory of Risks and Protective Factors, and Inventory of Learning)?
You will have a 2-month window (every October 1 to November 30) in which to complete these steps, online and at your own pace. It is anticipated that most licensees will complete the requirements in 2-3 hours. This does not factor in the time required for any self-identified learning activities throughout the year.
Do the annual online steps need to be completed all at once, or can I complete them at my own pace?
You do not need to complete the CPD Annual Touchpoints all in one sitting. The portal will support multiple visits during the October 1-November 30 reporting period if needed.
Practice Support and Resources
Does this component of the PQPP differ from the practice support already available to me?
No, this component is the same service that CHCPBC practice advisors for each of the nine professions provide on topics such as ethics and practice standards, bylaws, legislation, and regulations, throughout the year.
Are there specific resources I am required to review for this component of the PQPP?
No, accessing college resources to help you in your practice is optional for all licensees.
Who can I contact if I need practice support, or if I have questions about the resources available?
If you need practice support, email practicesupport@chcpbc.org. Your email will be assigned to the appropriate practice advisor for your profession, for response and assistance.
Quality Assurance Assessments
Development of this portion of the PQPP is projected to commence in the fall of 2026. As with other components of the program, we will be consulting and seeking feedback as development continues. Further FAQs will be added when more details are finalized.
What will be involved in the QA assessment?
Development is still underway, but it is anticipated that those selected to do a QA assessment will participate in a semi-structured, virtual, conversational interview with a QA Assessor from the same profession. The interview would be focused on the standards that licensees would have reviewed during their most recent reporting period.
The assessments are intended to be supportive and focused on the application of standards rather than an assessment of technical clinical skills. If gaps are identified, education and support are provided, not discipline.
How many licensees will go through the QA assessment portion of the PQPP?
Development is still underway to determine how many licensees may be selected for a QA Assessment each year.
How do you select who will receive a QA assessment?
Development is still underway to finalize selection criteria.
How long will the QA assessment take, if I’m selected?
It is expected that the interview would take less than one hour to complete.
Will I have the ability to schedule the assessment if I’m selected?
Yes, if you are selected for an assessment, you will be able to schedule a time that is convenient for you.
How will you protect patient privacy/personal information during an assessment?
A licensee’s duty of informed consent is to provide patients with the information that a reasonable person in the patient’s position would need to make an informed decision. Courts have generally defined a “material risk” as one that could reasonably affect a patient’s decision, particularly where the risk is likely to occur or carries serious consequences. Very remote or speculative risks do not typically need to be disclosed.
In the case of quality assurance assessments, the likelihood of a particular client’s record being audited and leading to serious consequences becomes speculative. If a concern about material risk was raised in the context of a quality assurance assessment, the licensee could then reasonably inform the patient. If the patient has concerns and does not consent, the assessor would select a different record.
Does the Health Professions and Occupations Act give new authority to the College to access patient records during an assessment?
The ability for the College to access patient records for the purpose of quality assurance is not new; this has been long-standing, under the Health Professions Act and now under the HPOA.
